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How We Protect Your Privacy at 98 erek

When you open an account with us, your personal data—from login credentials to payment details—stays secure behind our encryption and access controls.

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98 erek How We Protect Your Privacy at 98 erek
REACH OUT ANYTIME

How to Contact Us About Your Data

Live Chat Open the chat widget in the bottom-right corner of the lobby or account settings page. Our team responds in minutes during operational hours to answer privacy questions or help you access your stored data.
Email Support Send a privacy request to our support inbox. Include your account email and the details of what data you'd like to review or correct. We'll respond within two business days.
Account Settings Log in and visit the Privacy & Data section under Account Settings to view what we hold about you, request a data export, or update your stored details without waiting for support.
SECURITY BY DESIGN

How We Keep Your Information Safe

Encryption in Transit

Every deposit, withdrawal and login travels through TLS encryption. When you send funds via DANA, OVO, GoPay or QRIS, the transfer is encrypted from your device to our payment processor and back.

Account Access Control

Your password is hashed and never stored in plain text. We ask for two-factor verification if login happens from a new device, protecting your account from unauthorized access even if your password leaks elsewhere.

Cookie and Tracking Policy

We use session cookies to keep you logged in and recognize your device preferences. We do not plant tracking pixels or allow ad networks to follow your play history. Cookies expire when you log out or after 30 days of inactivity.

Data Retention Schedule

Active account data stays with us as long as you play. When you close your account, we delete personal details within 90 days except for transaction records we must retain for local financial compliance.

Third-Party Sharing Rules

We share payment data only with DANA, OVO, GoPay and QRIS networks—and only the minimum needed to process your transaction. We never sell your email, gaming habits or balance to advertisers or data brokers.

Data Export Request

You can request a full export of your account history, transaction records and stored preferences. Email support or use Account Settings to initiate; we deliver the file within five business days.

Privacy Policy Questions Answered

Personal details like your name and email are deleted within 90 days of closure. Transaction records tied to DANA, OVO, GoPay or QRIS withdrawals are kept only as long as local law requires—usually three to seven years for financial audit purposes. You cannot recover deleted account data after this window.

Yes. Log into your account, open Settings, and select Privacy & Data to update your email, phone or stored payment methods. Some details like your verified identity cannot be deleted because we must retain them for regulatory compliance, but you can request corrections if information is wrong.

We store your game session data, bet amounts and results so your account syncs across devices—mobile, desktop, tablet. We use this history only to deliver your account to you and to generate your transaction reports. We never sell this data to game studios or use it for external marketing.

We send only the information needed to process your transaction. When you deposit via DANA, OVO, GoPay or QRIS, we share your chosen amount and account ID with that network. We do not share your full contact details or game history with payment processors.

Depends on local law. You may have the right to access, correct or export your data; to opt out of certain processing; or to request deletion subject to legal holds. Contact our support team with your request and we will respond within the timeframe your region requires.

Active saved payment methods—your DANA wallet link, OVO account or QRIS code—remain stored as long as your account is open and you've set them as a stored option. If you remove a payment method, we delete it immediately. After account closure, all payment data is purged within 90 days.

Our mobile app uses the same encryption and login controls as the desktop site. Your connection is protected by TLS; your password is never transmitted in plain text. Enable two-factor verification in Account Settings for extra protection when logging in from a new phone or tablet.

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